We offer round the clock access to assist and advice all guests by:

  • Having appointment-based information meetings at the hotel 24 h after arrival.
  • Extensive advice on the destination and sightseeing possibilities.
  • Round the clock customer service assistance by phone.
  • Reconfirmation of air tickets and online check in (if required).
  • We also provide assistance in the following languages: Arabic, German, Spanish, Russian, Polish, Czech, Italian, Mandarin & Japanese.